Make it look entirely like your own product
Your customers should see your brand, not ours. With the white-label add-on the widget becomes an extension of your product rather than a third-party tool bolted onto it.
What's included
Remove all platform branding and run the widget entirely as your own product — your logo, colours, tone of voice and domain.
- Remove the “Powered by” badge from the widget
- Your logo, colours and custom domain
- Branded email notifications and transcripts
- Custom welcome message and widget styling
Available as an add-on on Starter and above. It cannot be added to the Free plan — the “Powered by” badge is a permanent part of the Free tier.
Who this is for
Two kinds of teams reach for white-label first: growing businesses that want a support experience indistinguishable from the rest of their product, and agencies or resellers deploying support to their own clients.
- Small businesses wanting a polished, consistent brand experience
- Agencies delivering support as part of a client engagement
- Resellers who need the product to carry their name
A dedicated agency and reseller tier is on our roadmap. We are not announcing its contents or timing yet.
See white-label pricing
The white-label add-on is priced separately from your plan. The Pricing page shows the cost and which plans can add it.