Unlimited human live chat — on every plan, including free
Human support is not an upgrade here. Your team can talk to as many visitors as they need on any plan, and the AI exists to protect their time, not to replace them.
Takeover with no overlap
When an agent takes over, the AI stops responding in that conversation automatically. There is no crossfire of two answers and no confusing moment for the visitor — the thread simply becomes a human conversation.
Real-time notifications and a mobile-ready inbox
New messages and escalations arrive live, without refreshing. The inbox is built to work on a phone, so an agent away from their desk can still pick up a waiting customer.
- Live updates as conversations and messages arrive
- Clear indicator for conversations awaiting a reply
- Readable and usable on small screens
Working as a team
Invite your colleagues, see who is handling what, and keep every conversation in one tenant-isolated workspace. The number of team members included depends on your plan.
Team member limits vary by plan — see the Pricing page for the current allowance.
Give your team an inbox they will actually use
Unlimited human live chat is included from the free plan onward.