Every conversation starts in the same place. The AI answers what it can from your own approved content, and your team steps in the moment a person is the better answer — in the same thread, with the full history.
Answers generated only from your own approved content, with a handoff whenever confidence is low.
Unlimited human live chat on every plan, in a shared inbox where AI and agent replies live in one thread.
The knowledge your team writes once becomes an answer the AI can give at any hour.
Run the widget entirely as your own product, with no platform branding in sight.
Four steps, one thread. The visitor never has to repeat themselves and your team never loses context.
The chat widget sits on your site with your branding. No app to install, no account required for the visitor.
It searches the content you have approved — help articles, documents and manual entries — for material that actually answers the question.
If the AI finds a confident, well-supported answer it replies. If it does not, the conversation is escalated to your team rather than guessed at.
Your agent picks up the same thread with the full transcript in view, and the AI stops replying automatically.
Unlimited human live chat is included on every plan. Turn the AI on when your content is ready.